FreshStaff

Lead Scoring Engine

A real score out of 100 for every company nearby, not a black box. Category, confidence, proximity, and a shared building bonus, every time.

FreshStaff Lead Scoring: the Sales Visits page showing the Show Top Nearby Leads action.

In short

The Lead Scoring Engine gives every nearby company a real, explainable score out of 100 built from category weight, confidence weight, proximity weight, and a shared building bonus, computed offline with no outside service involved.

lead scoringsales lead rankingexplainable AI scoringfield sales prioritization

Most "lead scoring" in sales tools is either missing or an AI number nobody can explain when a rep asks why one lead beats another. FreshStaff flips that around: four plain, understandable factors, what kind of business it is, how confident FreshStaff is in its location data, how close it is right now, and whether it shares a building with other leads, combine into one score a rep can actually reason about.

Why staffing teams need it

When a rep has a short window and a long list of possible stops, "who's actually worth visiting next" needs an answer that holds up when someone asks a follow up question. A black box AI score that can't explain itself doesn't help a rep decide, and it wears down trust in the tool the next time its ranking looks off.

A transparent score also lets a sales manager set expectations and coach reps using the same language the system uses, pointing at a specific factor, like "this one's close but low confidence, worth a quick call to confirm the address first," instead of arguing over a number.

How it works under the hood

Every score starts from the same four ingredients. A category weight (healthcare scores highest, then industrial, professional services, retail, with everything else at a baseline), a confidence weight based on the 0 to 5 location confidence score every company gets from geocoding, a proximity weight that drops off smoothly with distance from the rep's current position, and a flat bonus when a lead shares its exact coordinates with at least one other company, a real sign that it's part of a busier building or office park.

Those four numbers get added together and capped at 100. No hidden AI model, no outside scoring service involved, the whole calculation runs on the FreshStaff server in milliseconds using data FreshStaff already has for every client.

How It Works

  1. 1

    A rep taps "Show Top Nearby Leads" from their current location.

  2. 2

    Every nearby client gets scored: category weight plus confidence weight plus proximity weight plus shared building bonus.

  3. 3

    The list comes back ranked highest score first, with every factor visible for each lead.

  4. 4

    The same scoring engine feeds AI Visit Planning, category based routing, and the daily route builder. It's one engine, used everywhere ranking matters.

Why It Matters

A score a rep can actually explain builds trust in the tool, instead of feeling like an AI opinion to second guess.

Since scoring runs locally from data FreshStaff already has, there's no outside service involved, no per-lead cost, and no dependence on a third-party vendor being up.

Lead Scoring Engine in FreshStaff

How Lead Scoring Engine Compares

How Lead Scoring Engine compares to legacy ATS platforms and manual processes
CapabilityFreshStaffLegacy ATSManual Processes
Lead rankingReal, explainable score out of 100Rarely availableGut feel
ExplainabilityEvery factor visible per leadBlack box, if it exists at allNot applicable
Shared building awarenessBuilt into the score directlyNot supportedNot tracked
Cost per scoreFree, computed locallyOften a paid AI add onNot applicable

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