Kiosk Mode
Turn a shared front-desk device into a full walk-in intake station. Applicant information, document upload, and compliance prompts, no recruiter needed to get started.
Walk-in applicants are some of the highest-intent candidates a staffing branch sees. They showed up in person, and the experience they get in that first ten minutes sets the tone for the whole relationship. FreshStaff's kiosk mode turns any shared device at the front desk into a self-service, full-screen intake station, so a walk-in applicant can start the process the moment they arrive, even if every recruiter is busy. It's the same platform a recruiter uses internally, just presented as a guided, applicant-facing experience with nothing else visible, and it works just as well on a tablet at a job fair as it does on a desktop at the front desk.
Why staffing teams need it
A busy front desk shouldn't be the reason a walk-in applicant leaves without applying. Kiosk mode removes the bottleneck of needing a recruiter physically available to start intake. The applicant can begin the moment they arrive.
Peak walk-in traffic also tends to cluster at exactly the times a branch is busiest with other work, like lunch hours or early mornings before shifts start. A kiosk doesn't get overwhelmed the way front-desk staff can, so an applicant never has to wait behind other work that has nothing to do with them.
Speed, accuracy, and compliance
Self-service intake captures a walk-in applicant's information directly, with no re-typing step where a recruiter transcribes handwritten notes later. Compliance prompts built into the flow mean required disclosures get captured at the moment of intake, not chased down afterward.
Capturing required disclosures at the moment of intake, rather than at some later onboarding step, also means a compliance gap can't quietly pile up across a busy week of walk-in traffic. It's closed the same day it would otherwise have opened.
How it connects with the rest of FreshStaff
A kiosk registration creates a candidate directly in the same applicant pipeline used everywhere else in FreshStaff, immediately eligible for the same onboarding, compliance, and automation workflows as any other applicant. There's no separate walk-in system to reconcile later.
That single-pipeline design means a recruiter following up on a walk-in the next morning sees exactly the same candidate profile, in exactly the same place, as they would for anyone who applied online. No separate walk-in queue to remember to check.
How It Works
- 1
A walk-in applicant approaches a shared front-desk device running kiosk mode.
- 2
The applicant enters basic information directly. No staff login or help required.
- 3
The applicant uploads a photo ID or other required document from the same device.
- 4
Compliance prompts get presented and completed as part of the same flow.
- 5
The applicant is registered directly into the standard pipeline, ready for a recruiter to follow up.
Why It Matters
A walk-in applicant who has to wait, or leave and come back later, is a candidate an agency may never see again. Removing that friction at the exact moment of highest interest is one of the simplest, highest-impact changes a branch can make to its applicant volume.
Capturing information directly from the applicant, instead of through a staff member's later re-entry, also removes an entire category of transcription error at the very start of the pipeline.
Kiosk Mode in FreshStaff
How Kiosk Mode Compares
| Capability | FreshStaff | Legacy ATS | Manual Processes |
|---|---|---|---|
| Walk-in intake availability | Self-service, always on | Requires staff | Requires staff |
| Data entry accuracy | Direct from applicant | Re-entered by staff | Re-entered by staff |
| Compliance capture at intake | Built into the flow | Not typically supported | Chased down later |
| Pipeline integration | Immediate, same pipeline | Manual re-entry | Manual re-entry |
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