Voice Broadcast Response Capture
Call every candidate on a list about a new opening at once, and know within minutes exactly who's still interested, without a recruiter dialing a single number by hand.
A staffing agency's candidate pool goes cold fast. A warehouse client needs 20 people by Friday, and somewhere in your database are candidates who'd take that shift, but finding out who's still interested usually means a recruiter working the phones one call at a time. FreshStaff Voice Broadcast places that first call for you, at scale, and turns the response into structured data the moment the candidate presses a key.
Why staffing teams need it
Job orders with a hard deadline don't wait for a recruiter to work through a candidate list one name at a time. A Voice Broadcast reaches every candidate on a list within minutes of launching, delivering the same offer, in the same words, to everyone, instead of the message quality drifting call to call as a recruiter works down the list by hand.
It also solves a problem recruiters know well: most of a stale candidate list won't answer, and manually re-dialing hundreds of numbers to find the handful who would take a shift is a full day of work for one job order. A broadcast makes that same outreach take minutes, and only the candidates who actually respond need a recruiter's attention afterward.
Speed and candidate experience
A one-keypress response is about as low-friction as it gets for a candidate: no app to open, no link to click, no callback to remember to return, just answer the phone and press a button. That matters for candidate pools where a text or an email might sit unread, but a phone still gets picked up.
It also respects a candidate's time. A candidate who says no gets a quick, polite close instead of a recruiter calling back a second time to ask the same question, and a candidate who says yes has already told the agency they're worth a follow-up call before a recruiter spends a minute finding that out themselves.
How it connects to the rest of FreshStaff
Voice Broadcast is part of FreshStaff's Telephony & Communications Engine, which also handles bulk SMS and per-candidate messaging threads, all through the agency's own Twilio subaccount and phone number, no separate calling tool to buy or integrate. Recipients are pulled straight from the same candidate pipeline recruiters already work in every day, so there's no separate list to export or maintain.
Every response lands on the Communications dashboard alongside answered, voicemail, and no-answer outcomes for the same broadcast, so a recruiter can see the whole picture, who was reached, and who said yes, in one place instead of piecing it together from a calling app and a spreadsheet.
How It Works
- 1
A recruiter writes the offer, recorded audio or a typed text-to-speech script, and picks the candidates to call.
- 2
The recruiter turns on "Ask candidates to confirm interest" to enable the press 1 or press 2 response.
- 3
Launching the broadcast places a real call to every recipient from the agency's own phone number.
- 4
Each candidate hears the message, then presses 1 if interested or 2 if not; voicemail and no-answer outcomes are tracked the same way.
- 5
Every response appears immediately, per candidate, on the Communications dashboard, ready for a recruiter to follow up on.
Why It Matters
It compresses a job order's most time-consuming early step, finding out who in a candidate pool is actually still interested, from a day of manual dialing into a broadcast that finishes in minutes.
It gives every candidate the same clear, low-friction way to respond, so a recruiter's morning starts with a list of confirmed yeses instead of a stack of calls still left to make.
In the product
Voice Broadcast Response Capture in FreshStaff
More of Voice Broadcast Response Capture
How Voice Broadcast Response Capture Compares
| Capability | FreshStaff | Legacy ATS | Manual Processes |
|---|---|---|---|
| Reach per hour | Hundreds of candidates at once | Not offered | A handful of manual calls |
| Response tracking | Automatic, per-candidate, real-time | N/A | Manual notes, if updated |
| Message consistency | Identical offer every call | N/A | Drifts call to call |
| Setup | Self-service, no separate tool | N/A | N/A |
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